Published On: Thu, Feb 13th, 2020

Universal Credit rollout: Those facing migration could receive a popup payment | Personal Finance | Finance

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The new system was designed to make the benefits system more straightforward, by combining all of the support into a single payment. However, the rollout has been riddled with issues. The original plan was for Universal Credit to be live and fully integrated by April 2017. That launch date has been pushed back to September 2024. The delays have been caused by a number of issues such as administrative difficulties, budgeting problems and hesitancy from claimants.

Mr Quince replied: “Universal credit provides a safety net but, importantly, does not trap people in welfare. The hon. Lady is right that we are running a pilot in Harrogate.

“The numbers are relatively small at the moment: just under 80, with around 13 having moved on to universal credit.

“I can see that she is shocked, but it has been rather deliberate. My clear instruction to officials was to take this slow and steady, and to go at the pace the claimant requires.

“I want us to ensure that we have the information necessary to roll out universal credit without leaving anybody behind. We have to get it right.”

While many seem to be unwilling to move onto the new system, there are procedures in place to ensure that claimants do not see lower levels of benefits.

The Government has put a “transitional protection payment” system in place.

This payment is a top up for those who migrate to Universal Credit from the old system but end up receiving less money.

If that is the case, the government will pay the difference to ensure the claimant doesn’t lose out.

This payment is received once a month and the amount paid will be between £120 and £405 depending on individual circumstances. For anyone unsure of when they’ll receive this payment or if they even qualify, the government advises contacting the Department for Work and Pensions. It should be noted that this transitional protection is only available for those who are existing claimants with no changes in circumstances.

Changes in circumstances can affect how much is paid out in benefits if they are not reported immediately. Changes to keep an eye on include:

  • Finding or finishing a job
  • Having a child
  • Moving in with a partner
  • Starting to care for a child or disabled person
  • Moving to a new address
  • Changing bank details
  • Rent going up or down
  • Changes to health conditions
  • Becoming too ill to work or meet a work coach
  • Changes to earnings for the self-employed



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