Published On: Tue, Jan 12th, 2021

Face mask supermarket rules: Morrisons and Sainsbury’s enforce mask wearing – Tesco and Li

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Morrisons was the first to ban customers from not wearing masks outright were previously supermarkets had simply asked customers to wear masks. Morrisons shoppers will not be allowed to enter stores without masks unless they are medically exempt.

Sainsbury’s added its voice to Morrisons later last night, announcing it would also be making masks mandatory.

The supermarket will place trained security at its store entrances to question any shoppers not wearing masks.

Sainsbury’s chief executive Simon Roberts said: “The vast majority of customers are shopping safely, but I have also seen some customers trying to shop without a mask and shopping in larger family groups.

“Please help us to keep all our colleagues and customers safe by always wearing a mask and by shopping alone.”

Sainsbury’s outlined exactly how this would work in an email to customers, addressed from Simon.

It read: “I have spent a lot of time in our stores over the past few days and I need to ask for your help with two key issues to keep you and all my colleagues safe.

“When shopping in our stores, you must wear a mask or visor unless you have a medical exemption. And you should also shop on your own. Thank you for your support.

“Security guards will support our colleagues at the front of store and will challenge customers who are not wearing masks or who are shopping in groups. I know you’ll understand and support what we are trying to do.

“We have also significantly reduced the number of customers allowed in our stores at any one time to ensure social distancing is maintained at all times.

“Together, these steps will go a long way to keep everyone safe, whether you are shopping or working with us.

“Please wear a mask or visor and please shop alone in our stores. Thank you for helping us to keep everyone safe.”

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What about Britain’s other supermarkets?


Tesco is not yet looking at imposing the rules further.

It said it would not challenge shoppers without masks directly.

On Twitter, the store said: “The safety of our customers and colleagues is our top priority and we already have extensive social distancing measures in our stores to ensure everyone can shop safely with us.

“We are asking all our customers to wear a face covering when visiting our stores and have prominent signs in place to inform customers of the rules.

“However, there may be some customers who are unable to wear a face covering for medical or safety reasons and we have asked our colleagues to respect that and to not challenge them directly.”


On its website, Aldi currently states: “The health and safety of our employees, customers and the communities we serve will always be our highest priority.

“With that focus in mind, face coverings are required to enter all ALDI stores.”


Asda‘s website states: “On Friday 24th July, the Government’s new rules on face coverings were introduced in England and all customers are required to wear a face covering when they visit one of our stores.”

What are the exemptions for wearing a mask?

Children under the age of 11 do not need to wear masks, neither do people who can’t wear them because of “a physical or mental illness or impairment, or disability.”

This includes people for whom a face covering would cause severe distress.

It is not a legal requirement to carry an exemption card, although you may want to do so.

If you wish you can download one from the Government’s website.

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